Why Do We Process Your Personal Data?

At Solssons Organics, we collect and process personal data to provide our services, fulfil our obligations to you, and offer seamless and high-quality experience when using our website and purchasing our products.The information we collect allows us to identify you, manage your account, process and deliver your orders, and handle billing and financial transactions. It also enables us to communicate with you regarding your purchases and provide relevant updates or offers, but only where you have chosen to receive such communication.By using our services, you agree that we process your data to support these purposes, improve our service quality, and ensure efficient customer support.

Who Do We Share Your Personal Data With?

To operate effectively, we may share your personal data with selected partners, including payment providers, delivery services, and technical service providers. These partners process data only on our behalf and under strict confidentiality and data protection agreements.In limited cases, data may be processed outside the EU/EEA. When this occurs, we ensure appropriate safeguards are in place to meet GDPR requirements. We never sell your personal data.

How Long Do We Keep Your Personal Data?

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. This includes managing ongoing customer relationships, meeting legal obligations, and resolving potential disputes.Once the data is no longer required, it is securely deleted unless retention is required by Swedish or European law.

What Rights Do You Have?

You have the right to request access to your personal data and to have inaccurate, incomplete, or misleading data corrected. You may also request that your data be deleted, provided this does not conflict with legal obligations or contractual requirements.You have the right to restrict or object to certain forms of processing, including direct marketing, and you may withdraw your consent at any time. You are also entitled to submit a complaint to the Swedish Authority for Privacy Protection if you believe your data is being handled improperly.We are committed to responding to all requests regarding your personal data promptly and responsibly.

Want to Know More?

If you have any questions about how we process your personal data, or if you wish to access, update, or delete your information, you are welcome to contact us at: info@solssons.se

Our website may contain links to external websites. Please note that this privacy policy applies only to Solssons Organics, and we are not responsible for how third-party websites handle your data.

PRIVACY POLICY (GDPR)

General

These terms and conditions apply to all use of the Solssons Organics website and to all purchases made through it. By accessing or using our website, you agree to be bound by these terms.

Products

We offer natural oils intended for food, cosmetics, and wellness use. All products are presented with care and accuracy, although minor variations may occur due to the natural characteristics of the raw materials.

Pricing

All prices are stated in SEK and include VAT unless otherwise specified. We reserve the right to adjust prices in response to changes in costs or market conditions.

Orders

An order becomes binding once it has been confirmed and payment has been successfully completed. We reserve the right to cancel or refuse an order in cases such as stock limitations or suspicion of fraudulent activity.

Payment

Payments are processed securely through trusted third-party providers. Accepted methods may include card payments, Klarna, or Swish, depending on what is available at checkout.

Shipping

We deliver within Sweden, with an estimated delivery time of 2–5 business days unless otherwise stated. Shipping costs are either specified at checkout or communicated clearly before purchase.

Returns and Right of Withdrawal

In accordance with EU consumer law, you have the right to return your purchase within 14 days. Products must be unopened, unused, and in their original packaging. Refunds are processed once the returned goods have been received and inspected.

Liability

Solssons Organics is not liable for damages resulting from improper use of our products or for delays caused by circumstances beyond our control.

Force Majeure

We are not responsible for failure or delays in performance caused by events outside our reasonable control, including but not limited to natural disasters, government actions, supply disruptions, or logistical challenges.

Intellectual Property

All content on this website, including text, images, and trademarks, is the property of Solssons Organics and may not be used without prior written permission.

Governing Law and Disputes

These terms are governed by Swedish law. In the event of a dispute, customers may contact the Swedish National Board for Consumer Disputes or use the EU online dispute resolution platform.

Company Information

Solssons Organics

Org.nr: 870927-4735

Lund, Sweden

info@solssons.se

TERMS & CONDITIONS

COOKIE POLICY

What Is a Cookie?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device and remember your settings, preferences, and interactions over time.

How We Use Cookies

At Solssons Organics, cookies are used to ensure the website functions correctly, to enhance your browsing experience, and to gather insights into how the website is used.

Essential cookies enable core functionality such as the shopping cart and checkout process. Analytics cookies help us understand user behavior and improve our services. In some cases, marketing cookies may be used to provide relevant communication, depending on your consent.

Managing Cookies

You have full control over your cookie preferences. You may accept or reject cookies through our cookie banner or adjust your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of the website.

Cookie Duration

Some cookies are temporary and are deleted when you close your browser. Others remain stored on your device for a defined period, typically up to 12 months, to remember your preferences for future visits.

Third-Party Cookies

We may use third-party services such as analytics tools or payment providers, which may also place cookies on your device. These are governed by the respective providers' policies.

Consent

By continuing to use our website, you consent to our use of cookies in accordance with this policy, unless you choose to disable them.